Welcome to The Decent Brand, where timeless craftsmanship meets modern elegance. Our collection of handcrafted leather products is designed for those who appreciate quality, style, and durability. Whether you’re looking for luxury men’s leather shoes, sophisticated women’s handbags, or versatile leather accessories, we offer a curated selection that blends tradition with contemporary fashion. Each piece is meticulously crafted using premium materials, ensuring not just aesthetics but also long-lasting comfort.

Frequently Asked Questions

FAQs

HOW CAN WE HELP?

Need assistance? Our dedicated support team is here to help with any questions or concerns you may have. Reach out, and we’ll ensure you have a smooth and enjoyable shopping experience.

Step 1: Explore Our Collection

Browse our diverse range of products by visiting the Shop section or navigating through categories like Men, Women, Kids, and more.

Step 2: Select Your Product

  • Click on the product you like to view details such as price, description, and specifications.
  • Choose the desired size, color, or other available options.
  • Click “Add to Cart” to save it for checkout.

Step 3: Review Your Cart

  • Go to the Cart icon at the top right corner.
  • Review your selected items and make changes if needed.
  • Once satisfied, click “Proceed to Checkout.”

Step 4: Provide Your Details

  • Enter your shipping address and contact information accurately.
  • Choose your delivery method and proceed.

Step 5: Complete Your Payment

  • Select a payment option:
    • Cash on Delivery (COD)
    • Online Payment through secure gateways (Visa, MasterCard, JazzCash, EasyPaisa, etc.).
  • Confirm your payment and place your order.

Step 6: Order Confirmation

  • You’ll receive an order confirmation email and SMS with your order details.
  • Our team will process your order, and you’ll be notified once it’s shipped.

Step 1: Check Your Email or SMS

  • Once your order is shipped, you will receive a confirmation email or SMS with a tracking link or tracking number.

Step 2: Visit the Tracking Page

  • Click on the tracking link provided in the email/SMS, or visit our Order Tracking Page directly on Thedecentbrand.store

Step 3: Enter Your Details

  • On the tracking page, enter your Order ID and the Email Address/Phone Number used to place the order.
  • Click on “Track Order” to view your shipment status.

Step 4: Review Your Order Status

  • You’ll see the current status of your order, such as:
    • Order Placed
    • Processing
    • Shipped
    • Out for Delivery
    • Delivered

Step 1: Choose Your Products

  • Browse through our store and add your favorite items to the Cart.
  • Once you’ve selected everything, click on the Cart icon to review your items.

Step 2: Proceed to Checkout

  • Click “Checkout” to begin the payment process.

Step 3: Enter Your Gift Card Code

  • On the checkout page, you’ll find a field labeled “Gift Card or Discount Code.”
  • Enter your unique gift card code and click “Apply.”

Step 4: Complete Your Payment

  • The gift card amount will be deducted from your total.
  • If the order total exceeds the gift card value, pay the remaining balance using one of our secure payment methods.
  • If the gift card covers the full amount, simply confirm your order.

Step 5: Order Confirmation

  • You’ll receive a confirmation email or SMS with your order details.

Step 1: Add Products to Your Cart

  • Browse through our store and select the items you wish to purchase.
  • Click “Add to Cart” for each item.

Step 2: Proceed to Checkout

  • Once you’ve added all desired items, click on the Cart icon at the top right corner of the page.
  • Review your items and click “Checkout” to continue.

Step 3: Enter Your Discount Code

  • On the checkout page, find the field labeled “Gift Card or Discount Code.”
  • Enter your unique discount code in the field and click “Apply.”

Step 4: Confirm Your Discount

  • The discount will be applied automatically, and you’ll see the updated total amount.
  • If the code is invalid or expired, you’ll receive an error message.

Step 5: Complete Your Payment

  • Choose your preferred payment method and complete the checkout process.
  • Enjoy your discounted purchase!

Important Notes:

  • Only one discount code can be used per order.
  • Ensure the discount code is entered exactly as provided (case-sensitive).
  • Check the terms and conditions of the discount code for eligibility.

STILL HAVE QUESTIONS?

Still have questions? Our customer service team is here to help! Contact us via support@thedecentbrand.store, and we’ll get back to you as soon as possible.

CONTACT US
Emily Dan
Emily Dan
"The leather shoes I bought are both comfortable and stylish. You can feel the craftsmanship in every step. I’ll definitely be coming back for more."
Michael Sam
Michael Sam
"Fast delivery and exceptional customer service! The product was exactly as described, and the leather feels premium. Highly recommended"
Laura Peck
Laura Peck
"I’ve been searching for a high-quality leather bag for a long time, and I finally found it here. The Decent Brand exceeded my expectations!"